Membership Gift Questions





Related F.A.Q.'s:

I have an APO address--how do I enter my address correctly for membership or newsletter signup?


Have an APO address? Here's how to enter it in during membership or newsletter signup:

1) Enter APO or FPO (Army Post Office/Fleet Post Office, whichever is appropriate) in the "City" field.

2) In the "State/Province" field, choose from the pull down for your address. Here is a general guide:

Military "States"
Armed Forces Africa (AE)
Armed Forces Americas (except Canada) (AA)
Armed Forces Canada (AE)
Armed Forces Europe (AE)
Armed Forces Middle East (AE)
Armed Forces Pacific (AP)

3) Always select "United States" from the drop-down "Country" menu regardless of where the mail recipient is stationed.



Related F.A.Q.'s:

How many presale tickets can I buy during the presale?


Premium members will be permitted to purchase up to 4 tickets during the presales. Please choose your presale code carefully. While tickets are available, a membership will grant you access to one passcode.


What does 'Local Time' mean?


If we say "presales start at 1:00 PM Local Time", this means that the presale will begin at the represented time in your local time zone.

For example: if there is a presale in NY, it will happen at 1 PM EST and if there is a presale in LA, that presale will start 1 PM PST.

If you are interested in a presale that is outside your timezone, please make sure to adjust for any time zone difference.


How to access the member's only presales?


Please visit the following link to review our presale instructions.

PRESALE INSTRUCTIONS CLICK HERE




How do I renew my membership?:
Your jonasbrothersfanclub.com membership will automatically renew when your next payment period is up. We will charge the credit card that you have on file in out systems. If your card is no longer active, you will be prompted to update your payment information to ensure uninterrupted service.

We can, however, help you maintain your username and password. If you would like to review and update your account or would like to cancel, please vist the MY Account area.

If this did not answer your question, please feel free to contact us.

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